Streamyx - General Requirements

Before subscribing to Streamyx, you should:

  • Be within 5km of the supporting Streamyx TM exchange
  • Have a direct copper connection through a Telekom Malaysia fixed line that must link to the TM exchange where the DSL is available

Please note:

  • Ezeephone, ISDN, hunting lines and the CDMA service do not support Streamyx
  • Telephone lines with fiber connections are supported at limited areas only

If you’re unsure about any of this, please don’t worry! We will check that all requirements are fulfilled before we’re able to provide Streamyx service to you.

Below are some basic arrangements of the setups available.
Streamyx ADSL
Customer Streamyx ADSL Configuration
Connection at customer's premise is as below:
  • Telephone Socket to POTS Splitter - RJ11
  • POTS Splitter to Telephone set - RJ11
  • POTS Splitter to RTU - RJ11
  • RTU to Hub/Customer PC - RJ45
Streamyx ADSL Configuration
Streamyx wireless (selected areas only)
Customer Streamyx Wireless Configution
Connection at customer's premise is as below:
  • radio unit (CPE) to Hub/Customer PC RJ45
Streamyx Wireless Configuration

You may also want to check the equipment requirements for installing Streamyx.
Click here for the list of Streamyx certified DSL modems.

Streamyx - Service Requirements (Equipment)

Before you proceed to subscribe for Streamyx, please have a quick look through the checklists below.

You’ll need to have:

  • Telephone line - TM fixed line or Centrex only
  • AC power supply for your modem
  • Internal wiring
  • Hubs, routers, server (for networking purposes)
  • PC (with CD drive) + LAN connection card (NIC)
  • DSL modems (if applying for without-modem package
We’ll provide you (packages with modem):
  • Splitters
  • Micro filters
  • DSL modems

In order to work with our DSL system, your PC will need to meet these minimum specifications:

Windows OS Computers Mac OS Computers
  • Pentium 233 or equivalent processor
  • Windows 98 and above
  • 32MB RAM
  • 2.1GB hard disk capacity (30MB of free hard disk space)
  • LAN connection card (NIC)*
  • CD ROM Drive (for loading the modem software)
  • Power PC Macintosh with system 7.6.1 or later
  • 32MB RAM
  • 10MB free hard disk capacity
  • Ethernet port
  • Mac OS X version 10.1.2 above only (At present, lower versions are not supported)

Note: To check whether your PC is equipped with a LAN connection card (NIC), simply go to Control Panel > System > Hardware > Device Manager and check the hardware listing; or check the slots on your computer for a network card

Technology behind Streamyx

The technology which supports Streamyx service is DSL. It stands for Digital Subscriber Line. DSL is the next generation of Internet access technology. A house or business with DSL has a data socket that looks like a phone socket. DSL is a direct connection to the Internet that is always on. Technology has basically enhanced the copper pair to enable data communication at rates of up to 4Mbps.

The types of DSL technology chosen to support Streamyx are ADSL and SDSL. ADSL stands for Asymmetrical Digital Subscriber Line. It allows you to simultaneously access the net and use the phone or fax (at the same time).

SDSL stands for Symmetrical Digital Subscriber Line. The different between ADSL and SDSL is SDSL offers the customer symmetric bandwidth upstream and downstream to a customer (eg. 1.5Mb/s SDSL offers the customer 1.5Mb/s downstream speed as well as 1.5Mb/s upstream speed). Technologically, SDSL does not allow voice/fax (PSTN) over the same copper.
An ADSL system basically consists of two parts i.e. the Central Office (CO) which is located at the exchange building and the other, Remote Termination Unit (RTU) at subscriber's premise. The Central Office (CO) and Remote Terminal Unit (RTU) are connected via an existing pair of copper telephone lines. Diagram below shows the Direct (ADSL) set up.

The Central Office (CO) for ADSL consists of two types of chassis. The first chassis is the ADSL unit for modem cards and control card while the second chassis is for the POTS (Plain Old Telephone Service) splitter. The Remote Terminal Unit (RTU) for ADSL also consists of POTS splitter and ADSL modem.

A significant advantage of ADSL is its ability to separate data traffic from voice communications via one pair of existing copper wire. The voice communication is split off from the data traffic by POTS splitter hence allowing uninterrupted telephony services even if the ADSL fails. The diagram above shows the ADSL whereby the voice communication is split and sent to the PSTN (Public Switched Telephone Network) while the data traffic is sent to the broadband network.

While in the SDSL network set-up (where it only supports data), there will be no network element of voice network (PSTN). The customer is connected directly into the broadband Network.

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